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COVID-19 WATCH

KonsultaMD’s video app allows 24/7 medical consultation

Komfie Manalo

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Medical consultations can now be availed by the public without a physical contact via a new app from telehealth service provider KonsultaMD.

Medical concerns need not be addressed in the hospital as telehealth service KonsultaMD has released a new app that allows the public to get health consultation with a licensed doctor anytime of the day via voice or video chat anywhere or at the comfort of their homes.

The app keeps the customer’s account information such as check-up history and remaining subscription balance and lets the users to top up their subscription as well as request e-prescriptions, e-labs, and e-referrals.

“We understand how difficult it is for people with medical concerns to go to the doctor and face the risk of COVID-19 infection.  Yet there are instances when doctors and patients need to see each other to exchange information especially if visual assessment is necessary such as in the case of skin diseases.  Through the app, we’re giving our customers a viable alternative to face-to-face consultation,” said Maridol Ylanan, CEO of Global Telehealth, Inc., the company which operates KonsultaMD.

This contactless approach to health services is endorsed by the Department of Health as a way to relieve hospitals with non-critical cases and prevent the spread of the COVID-19 virus especially among vulnerable members of society.

KonsultaMD, however, continues to offer 24/7 access to doctors over the phone.  Both voice and video calls may be used to seek advice on primary care, first aid, health and wellness, nutrition, mental health, and even for the issuance of e-prescriptions and interpretation of lab results.

KonsultaMD offers four affordable plans to choose from, ranging from P15 per week to P150 per month.  For the starter plan, an individual customer may enjoy unlimited teleconsult for only P15 for seven days.  This includes e-prescription, e-laboratory request, and access to partner benefits.  The personal plan provides the same benefits as the starter plan with one free video consultation and e-Medical Certificate for P60 per month valid for 30 days.

Those with family members, may prefer the partner bundle plan which costs P99 for two persons for 30 days with 2 free video consultations or the group bundle plan which is good for five people and costs only P150 for 30 days with four free video consultations.  Both plans carry all benefits of the personal plan.

Subscription may be done through the KonsultaMD app which may be downloaded from the App Store for iOS or Google Play Store for Android or by calling 79880 via mobile or (02) 7798 8000 via landline.  Calls to the mobile hotline are free for Globe and TM customers.

KonsultaMD is an affiliate of 917Ventures, a corporate incubator and wholly-owned subsidiary of Globe Telecom.

 

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