Cebu Pacific advisory as of 13 January 2020, 9:45 am:
In the interest of safety, Cebu Pacific is conducting thorough maintenance checks on all aircrafts before we resume operations, following the ashfall over the Ninoy Aquino International Airport.
All passengers who are scheduled to fly today to and from Manila (NAIA) may opt to forego traveling today, free of charge. They may manage their booking anytime before their flight is scheduled to depart through the Cebu Pacific website https://book.cebupacificair.com/Manage/Retrieve, with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
For guests who are having difficulty managing their bookings online, please message us via Facebook or Twitter or through our website for assistance.