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Sykes caps off 2019 as top BPO employer



Sykes Team at the 2019 Asia Leaders Awards receives the BPO Company of the Year for the second consecutive year.

Multinational business process outsourcer and industry pioneer Sykes cemented its position as the best BPO and contact center employer in the Philippines by ending 2019 with a total of nine awards from both local and international award-giving bodies.

Sykes’ most recent accolade was being named the BPO Company of the Year by the 2019 Asia Leaders Awards for the second year in a row. The award recognizes and promotes companies committed to driving and improving the business process outsourcing industry in the country.

It is dedicated to recognizing world-class skills, thinking, innovation, creativity and execution across the full spectrum of BPO functions.

One of the awards’ main criteria for judging is the presence of a high-performance work culture and environment that fosters employee engagement and continuous improvement, an aspect which Sykes exemplifies.

“In Sykes, we recognize our employees as our greatest assets, and through our various engagement projects, we ensure that they work, learn, and grow not only as employees but as responsible citizens. We are proud to have been able to provide viable alternative employment opportunities to Filipinos and hope to continue making a difference in society,” said John Sneed, Sykes senior vice president and general manager.

Being a multinational contact center company with over 22 years of experience in the local BPO industry, Sykes is the trusted partner of some of the world’s biggest brands and industry leaders.