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Fast food ordering made speedier

The fast food chain’s 1,200th store in the country boasts of innovations for better customer experience.




Jollibee is leveling up the way its customers experience joy while on the road as it opened its newest branch along the South Luzon Expressway (SLEx) last month.

Located at the Petron gas station along the southbound side of SLEx, it is Jollibee’s 1,200th store in the Philippines and the latest Level Up Joy store that features a modern design and innovations for better store experience.

Its most interesting feature is the country’s first ever dual-lane drive-through. This allows the store crew to serve more motorists faster, ideal for those on the road for a family holiday trip or a quick barkada getaway.

The dual-lane drive-through spells convenience from end to end as it has its own ordering, payment and pick-up counters for each lane. This is complemented by two key store innovations which aid in making the drive thru experience easier and faster.

The Food Conveyor system is an automated conveyor that brings meals from the kitchen to the pick-up counters, while the Drive Thru Lane Sensor System provides real time drive thru performance data such as waiting bay times and average service speed to help the store crew better manage orders and serve customers faster. To date, over 200 Jollibee stores nationwide are equipped with the Drive Thru Lane Sensor System.

Jollibee AVP for Brand PR, Communications and Digital Arline Adeva; Jollibee Philippines Metro South regional business unit head, Ana Aluyen; San Pedro, Laguna Mayor Lourdes Cataquiz and Jollibee Philippines president JJ Alano do the “Chickenjoy Toast.”

Inside the Level Up Joy Store are self-order kiosks that make ordering more convenient and fun. A few taps on the screen is all it takes to choose popular Jollibee meals such as Chickenjoy, Jolly Spaghetti and Yumburgers. The self-order kiosks also come with multiple payment options — either through credit card, Pay Maya, Happy Plus Card or cash.

Need a power boost for your mobile device? The Level Up Joy Store has also got that covered as some of the tables in its dining area will have built in wireless charging pads.

For more details and updates on Jollibee, like Jollibee Philippines on Facebook and follow @Jollibee on Twitter and Instagram.

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