PAGCOR casinos secure ISO certification

The Philippine Amusement and Gaming Corporation (PAGCOR) has secured ISO 9001:2015 certification for 16 Casino Filipino sites and branches, underscoring the agency’s efforts to align its operations with internationally recognized quality standards.

PAGCOR chairman and CEO Alejandro H. Tengco received the certification from DQS Certification Phils. Inc. during an awarding ceremony on 13 August 2026 at the PAGCOR Corporate Office in Pasay City.

The certification followed surveillance audits conducted from 2 to 5 March and 9 to 10 March, covering the 16 Casino Filipino sites.

Certified sites

The certified sites are Casino Filipino Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World and Cagayan Valley.

Tengco described the certification as another milestone for PAGCOR, crediting the agency’s personnel for their efforts in meeting the standards.

“This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR’s operations. I thank everyone who worked hard to make this certification possible,” Tengco said.

He said the certification should lead to sustained improvements in PAGCOR’s systems and processes.

Framework for strengthening processes

“ISO certification provides a framework for strengthening our processes, improving efficiency and ensuring greater consistency and accountability in the way we deliver our mandate,” Tengco said.

He also urged PAGCOR personnel to support the implementation of the agency’s Quality and Environmental Management System and its environmental sustainability initiatives.

“Quality and environmental responsibility must be part of our continuing work. I encourage everyone to contribute to these efforts,” he said.