BUSINESS

Meralco secures continued ISO 9001:2015 QMS certification

DT · Feb 22, 2025, 12:20 AM

PRESENT during the ceremonial awarding at the Meralco headquarters in Pasig City were (from left) Meralco senior assistant vice president and head of Network Planning and Design Roberto D. Isip Jr., Meralco vice president and head of Revenue Assurance and Metering Services Marvin G. Gonsalves, Meralco vice president and head of Energy Management Sante C. Buella, Meralco vice president and head of Integrated Asset Management Joseph Allan C. Baltazar, first vice president and head of Networks Froilan J. Savet, TUV SUD head of Academy, Business Assurance Department Maria Michelle Francesca Guanlao, TUV SUD account manager Chester Glenn Llanto, Meralco vice president and head of Networks Technology Management Jose S. Reyes Jr., Meralco vice president and head of Central Distribution Services Ariel G. Lucas, Meralco senior assistant vice president and head of North Distribution Services Domingo L. Robles, and Meralco vice president and head of Sub-Transmission Services Alberto N. Castillo. — Photograph courtesy of meralco

The Networks Group of Manuel V. Pangilinan-led Manila Electric Company (Meralco) was awarded continued certification of ISO 9001:2015 Quality Management System (QMS) for passing the certification audits which measure the quality of planning, design, construction, operation, and maintenance of the electric distribution system and the services it provides to its customers.

“This ISO certification for our Quality Management System reflects our profound commitment to excellence and continuous improvement,” Savet said.

“Beyond demonstrating our dedication to delivering the highest standards of quality, it also reinforces our focus on achieving customer satisfaction, operational efficiency and long-term sustainability,” he added.

ISO 9001 is the internationally recognized standard on universal management principles which measures the ability of the company to continuously provide a high-quality outcome for its customers.

The certification was issued by TUV SUD PSB Philippines Inc. under the recognition of Joint Accreditation System of Australia and New Zealand (JAS-ANZ) following a series of certification audits.