BUSINESS

Enhancing delivery partner insurance

‘This move aims to provide greater peace of mind and security for our Ka-pandas who tirelessly deliver food to customers daily.’

DT

foodpanda logistics has teamed up with Chubb, a global insurance provider, to enhance the safety and security of Ka-panda delivery partners with an improved free insurance program.

Under this partnership, foodpanda logistics delivery partners can enjoy comprehensive insurance coverage beyond their existing protections. "This move aims to provide greater peace of mind and security for our Ka-pandas who tirelessly deliver food to customers daily," said Foodpanda logistics president Lhecks de Castro.

The most notable improvement in the enhanced insurance program is the extension of coverage duration. Ka-pandas will be safeguarded throughout their work session, offering them protection from unforeseen accidents that could occur while on the road.

"Previously, delivery partners were only covered while handling live orders. Now, aside from covering accidents, medical expenses, burial costs, and daily hospital income, the new insurance protects them during their entire delivery session," announced De Castro.

In addition to Chubb, foodpanda logistics has collaborated with government agencies like the Philippine Health Insurance Corporation to encourage Ka-pandas to access government-mandated healthcare benefits as individual contractors.

This and other support are being introduced to Ka-pandas nationwide through the pandaPatrol: Hub on Wheels. This foodpanda-branded bus visits different provinces and cities to engage with delivery partners.