Maynilad refunds sought

West zone concessionaire Maynilad Water Services Inc. should refund about P27.47 million to customers within the Putatan Water Treatment Plant Supply Zone due to prolonged water interruptions.

At a press conference on Tuesday, Metropolitan Waterworks and Sewerage System Regulatory Office chief regulator Patrick Lester Ty announced that the rebate amount was determined after a series of deliberations.

Maynilad, according to the MWSS-RO, violated its Service Obligation of ensuring the availability of an uninterrupted supply of water to connected customers within the PWTP Supply Zone.

The agency also noted the prolonged water service interruptions have been adversely affecting the well-being of customers since 20 December 2022.

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