DICT notes improved SIM registration flow

The massive SIM card registration campaign started 27 December as the government urges all users to register to keep their mobile phone numbers. | PHOTOGRAPH BY ANALY LABOR FOR THE DAILY TRIBUNE @tribunephl_ana

The Department of Information and Communications Technology on Wednesday said the registration process significantly improved to better encourage users to log in their data before the set deadline in April.

This was after users encountered numerous glitches such as a failure to access portals the first few weeks of the SIM card registration — a government-mandated move aimed at protecting users from fraudulent messages.

“The process of registration has already improved. During the first week of the SIM registration, we received a lot of concerns about the process, website malfunction or not loading, and where to register,” Undersecretary Anna Mae Y. Lamentillo said Wednesday during an information drive activity spearheaded by Smart Communications Inc.

Lamentillo said there was an average of 109 complaints during the first week, but it went down by over half or to just 46 during the second week.

“This is also because of the ongoing efforts of our public telecommunication entities to increase the capacity of their websites and continuously improve the process,” she said.

She added: “We hope this would encourage those who have not yet registered their SIMs to do it now because the process is now more efficient.”

Based on consolidated government data as of Wednesday, more than 21 million subscribers, or 12.5 percent of the total 169 million subscribers nationwide have registered their SIM cards.

Smart reported 10.38 million SIMs registered, or 15.28 percent of its 67.9 million subscribers. Globe Telecom Inc., on the other hand, recorded 8,963,101 registered — 10.2 percent of its 87.87 million subscribers.

Meanwhile, DITO Telecommunity Corp. reported a total of 1.77 million SIMs registered, or 13.57 percent of its 13.1 million subscribers.

Republic Act 11934 or An Act Requiring the Registration of the Subscriber Identity Module, was the first law signed by President Ferdinand R. Marcos Jr. It aims to stop the alarming proliferation of text scams, misinformation, and spam messages, some of which even bear the recipient’s name.

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