The Philippine Amusement and Gaming Corp. (Pagcor) on Wednesday brushed aside fears over the proliferation of Chinese nationals in the online gaming space, saying simply such fears are unjustified.
Pagcor Chairman Andrea Domingo also said Filipino workers are not disadvantaged despite claims to the contrary.
Domingo particularly gave assurance the foreign nationals are not taking over jobs that could have been for Filipinos.
According to her, foreigners comprise only 75 percent of the workforce in the online gaming industry.
“This business can’t operate without hiring foreign nationals because it has distinct qualifications for its workers. About 75 percent of online gaming employees are in the call center,” the PAGCOR chief said, noting these jobs can hardly be met by Filipino workers.
Also, Jose Tria, PAGCOR vice president for the Philippine Offshore Gaming Operators (POGO), said PAGCOR-licensed online gaming firms hire one Filipino for every foreign national they employ.
According to the PAGCOR chief, online gaming operators would definitely prefer hiring locals as they help bring down labor costs.
“It’s cheaper to hire locally because they will no longer need to worry about accommodation and food. Now because they are all foreigners, the operators need to provide everything and they need to pay higher salary because it’s in foreign currency,” she explained.
Also, Domingo explained that while hiring locals is a cheaper option, the job requires linguistic expertise in the complex languages of China in addition to its various diction and accents.
“You should know the nuance of the language and the culture is also a factor, especially when you give the good news and the bad news. It’s a different kind of expertise,” Domingo said.